Tag Archives: manufacturing agreement

China Manufacturing Agreement: Include A Warranty?

A good China manufacturing agreement often includes a warranty, which stipulates that the customer can get the manufacturer to rework/reproduce the goods in case it turns out that many defects occur that are not related to the product design. But … Continue reading

Posted in Supplier Management | Tagged | Leave a comment

My Chinese Supplier is making Switching to a New One Difficult! | Disputes With Chinese Suppliers Q&A (Volume 23)

A European buyer was dealing with a European trading company for over eight years that purchased sports equipment from a manufacturer in China on the buyer’s behalf. However, the relationship with the trading company went sour and the buyer has … Continue reading

Posted in Disputes with Chinese suppliers | Tagged , , , , | Leave a comment

Will Our Current Supplier Block The Transfer Of Our Molds To A New One? | Disputes With Chinese Suppliers Q&A (Volume 22)

A foreign buyer has decided to stop working with their OEM supplier located in China because of horrible performance and poor service. But that supplier still has the buyer’s plastic injection molds in their factory. The buyer is wondering how … Continue reading

Posted in Disputes with Chinese suppliers | Tagged , , , , , | Leave a comment

Our Supplier Refuses To Ship The Goods We Paid For! | Disputes With Chinese Suppliers Q&A (Volume 21)

This dispute is a really serious situation that importers outsourcing manufacturing to Chinese suppliers pray that they never get into. This company (who became our client when asking us for help), unfortunately, paid a large downpayment on goods which, over … Continue reading

Posted in Disputes with Chinese suppliers | Tagged , , , | Leave a comment

How to Claim Compensation from a Supplier? | Disputes With Chinese Suppliers Q&A (Volume 18)

Let’s say that for some reason your order from an overseas supplier, specifically one in China as we’ll focus on here, is completely unsatisfactory. You may wish to claim some form of compensation from them…but how is this done? Here’s … Continue reading

Posted in Disputes with Chinese suppliers | Tagged , , , | Leave a comment

Good and Bad Methods of Communication with your Chinese Supplier [Podcast]

As Renaud explains here, not every method of communicating with Chinese suppliers is equal.  While suppliers may be responsive to WeChat messages and projects seem to be progressing well by chatting there, for example, you could be getting yourself into … Continue reading

Posted in Sofeast Podcast | Tagged , , | Leave a comment

My ODM Electronic Product’s Quality Is Bad, But The Supplier Won’t Help! | Disputes With Chinese Suppliers Q&A (Volume 16)

Lots of importers work with ODM suppliers to manufacture their new products. This is where the supplier’s existing design can be private-labelled and sold as your own branded product, for instance, you brand a generic toaster oven that they have … Continue reading

Posted in Disputes with Chinese suppliers | Tagged , , | Leave a comment

6 Manufacturing Questions Answered (100th Episode Special) [Podcast]

We hit an important milestone this week, the 100th episode of Sofeast’s podcast: China Manufacturing Decoded! In a break from the norm, our CEO Renaud Anjoran took manufacturing questions from our listeners this week and answered six of the best … Continue reading

Posted in Sofeast Podcast | Tagged , , , | Leave a comment

DIY Sourcing From China Part 2: Negotiations, Terms, Leverage, & Quality Standards [Podcast]

We originally discussed the types of suppliers you might use when sourcing from China, including the option to do your own sourcing! In order to help importers who want to follow that route, we’re creating a series of episodes that … Continue reading

Posted in Sofeast Podcast | Tagged , , | Leave a comment

Can Getting To Market First Stop Copycats? [Podcast]

A recent China Law Blog article outlined why getting to market first with your new product isn’t great protection against copycats these days, especially if corners have been cut in the name of speed. Some entrepreneurs believe that skipping IP … Continue reading

Posted in Sofeast Podcast | Tagged , , , , , , , , , | 1 Comment