Are you an FBA seller who needs help to manage your supply chain, quality, and logistics? Our Amazon FBA seller support solution is made-to-measure for you.
Our typical FBA seller clients started working with Sofeast once they had a few products selling consistently well.
Their next step was not ‘how can we set up a buying office in China?’, but rather ‘how can we spend more time on new products and on marketing?’.
What is FBA seller support?
If you need help on the ground in China to manage production and developments, our project managers can help you.
Why choose the FBA support solution?
Keeping in constant contact with the manufacturers is a DRAG on your time, day and night. Sourcing, coordination, problem-solving, quality control… You can’t keep doing all this.
On the other hand, you need peace of mind that this is handled by professionals.
With Sofeast’s FBA Seller Support solution, our experienced production managers support your business using established processes, proven checklists, and templates. This way, you will get better quality assurance and shorter lead times, without paying for a lot of inefficient work.
We also have our own facility in Dongguan, Guangdong, South China, where we can do warehousing, 100% inspection and repacking, kitting, or even assembly too; so you know your business is being handled in-house by us.
Who needs this solution?
Companies who have already started to sell product(s) on the ‘Fulfilment By Amazon’ model.
What happens in an Amazon FBA seller support project?
This service typically includes several of the following:
Sample review and/or consolidation
We receive samples from your suppliers and we review them. It can be a simple visual check or some simple testing, based on your requirements.
In case there are issues, the supplier knows very fast and starts work again. Samples can easily be sent back to the factory. This cuts down the approval cycle time and saves money.
Product checklist definition
We define objective quality criteria for your product, to ensure the supplier knows your standard and your special requirements. If you sell in the FBA model, Amazon’s labeling & packing requirements are a must.
This QC checklist can be an appendix to the commercial contract. It is also the master document used when the time comes for product quality inspections.
Order follow-up
Our project managers communicate in Chinese on a regular basis with your supplier(s) via phone, chat and emails. It keeps you up to date with progress and keeps pressure on the supplier. We report what happens and warn you when we see any risks.
Order management
Issuing POs, managing payments, planning sample reviews and inspections, lining up the logistics, ensuring all the paperwork is correct… not to mention, dealing with problems as they arise. We have a proven process and the people to apply it. To save you time for what drives your business forward.
Logistics
We coordinate shipments of your product from the factory to the fulfilment center.
Our logistics team can request multiple quotations from local freight-forwarders and manage the export process & related paperwork. We monitor progress and update you throughout the shipping process.
What does it cost?
From 54 USD for a sample review in our office (to be confirmed, based on the complexity of your product).
From 99 USD for a product checklist definition (again, to be confirmed).
