Why you need Reliability Engineering & Testing
If your product is not reliable or functional above all else, you will be overwhelmed by customer complaints, returns, or even product recalls. Therefore, any company developing a new electro-mechanical product that wants to confirm and/or improve on its latest design needs this reliability engineering and testing solution because each product, including its intended use, is somewhat specific and needs a customized plan.
(Remember, many defects come from manufacturing, and they are usually detected right after delivery; many defects also come from design, and they are typically detected 6-18 months after delivery.)
And any importer who buys existing products without being 100% sure that they have a history of performing safely also needs to go through this process for peace of mind.
(note: this comes in addition to compliance testing. Just following the applicable safety regulations of your country may NOT be sufficient to keep you out of trouble, depending on the product and its applications.)
Reliability Engineering & Testing can include various types of work. In many cases, it includes these:
- The evaluation and forecast of the way a product will behave once it is used “in the field” (or “in the end-users’ hands” for consumer goods), and
- The improvement of the product design in order to ensure the product is less likely to fail early.
What types of testing during product development & production?
This makes particular sense if you are planning to sell an electrical, electronic, and/or mechanical product and if a failure after sale might have disastrous consequences. For example, if your product includes batteries, a charger, a heating system, or other risky components, make sure it is unlikely to hurt anybody.
Our reliability engineers start from the product specifications and components, the intended usage, and the warranty duration (if any). Based on these criteria, we define the scope of work, and we give you a quotation.
Note: We may ask for your budget. If we see it is quite tight, we will only suggest the few tests that we estimate to make the most sense.
We provide a wide range of reliability tests (here’s our in-house testing equipment) to suit your specific requirements. Here’s a list of some popular tests we offer, although we’re not limited to just these:
- Is the product likely to keep working all through its intended life (or warranty duration), based on intended use?
- What are its failure modes? (This helps designers to improve on the design tremendously.)
- Is there a chance the product leads to safety issues or other catastrophic breakdowns?
- Is the packaging likely to protect the product during transportation and warehousing?
We provide you with a test report that is based on the scope of work you approved, with comments in case issues are found.
- Performing a DFM review will confirm how feasible your product design is. Our engineers examine your design files to confirm that the materials and processes required won’t cause unwanted problems when it’s time to manufacture your product.
- If you’re launching a new product our Compliance Testing Consulting solution will also be useful. Our team assesses your needs and will confirm which compliance testing is suitable and provide quotations from 2 trusted laboratories for it.
What does reliability engineering & testing cost?
We provide a tailored price for each client based on the scope of work.
NPD Head & Reliability Engineer
Our head of New Product Development, Andrew Amirnovin, is an electrical and electronics engineer and a reliability & quality expert who previously worked with electrical giants such as Nokia, AT&T, LG, GoPro, and Medtronic.
Andrew is an ASQ-Certified Reliability Engineer and he is our customers’ go-to resource when it comes to building reliability into the products we help develop.
CEO & Reliability Expert
Founder and CEO of the Sofeast group, Renaud is a recognised expert in quality, reliability, and supply chain issues and is an ASQ-Certified ‘Quality Engineer’, ‘Reliability Engineer’, and ‘Quality Manager’, and a certified ISO 9001, 13485, & 14001 Lead Auditor.
He often helps oversee reliability projects.