If your product is not reliable or functional above all else, you will be overwhelmed by customer complaints, returns, or even product recalls. Therefore, any company developing a new electro-mechanical product that wants to confirm and/or improve on its latest design needs this reliability engineering and testing solution because each product, including its intended use, is somewhat specific and needs a customized plan.
(Remember, many defects come from manufacturing, and they are usually detected right after delivery; many defects also come from design, and they are typically detected 6-18 months after delivery.)
And any importer who buys existing products without being 100% sure that they have a history of performing safely also needs to go through this process for peace of mind.
(note: this comes in addition to compliance testing. Just following the applicable safety regulations of your country may NOT be sufficient to keep you out of trouble, depending on the product and its applications.)
Reliability Engineering & Testing can include various types of work. In many cases, it includes these:
- The evaluation and forecast of the way a product will behave once it is used “in the field” (or “in the end-users’ hands” for consumer goods), and
- The improvement of the product design in order to ensure the product is less likely to fail early.


