Who we are

sofeast logo

Sofeast is a Western-owned quality assurance, project management, and product engineering agency headquartered in Hong Kong, China. Our business name is short for: “Smooth Operations in the Far East” and our key focus is on transparency and control in your supply chain.

We offer your business the expert assistance you need on the ground in China, India, and other SE and South Asian countries to improve your relationship with, management of, and quality from your suppliers (see more information about which other countries in Asia we cover).

Our group also includes a contract manufacturing operation, plastic injection molding facility, as well as a testing laboratory, RSQ-Labs, which are all just 15 minutes away from Shenzhen.

Business ethics and transparency are at our core.

As our client, we take every step to protect your confidential IP and supply chain information as well as being committed to listening to your objectives in order to offer the correct strategy for your needs.

We never hold any of your information for ourselves to ‘lock you in.’ We work exclusively for you, and we give you all the information we gather in the course of providing your service.

Our Business Units and their Solutions for Your Needs

Sofeast’s solutions for you are offered by our relevant business units staffed by over 200 people across Asia and the world:

Sofeast supply chain management business unit

Opened 2011 in Shenzhen, China.
Supply Chain Management solutions are provided in China, India, and Vietnam. They include:

  • New factory identification
  • Supplier background check
  • Supplier management
  • Supplier development
  • …and more.
Sofeast product engineering business unit

Opened in 2015 in Shenzhen.
Relocated to what became our Dongguan techno center in 2018. Solutions offered include:

  • Industrial design support
  • Prototyping
  • Reliability testing
  • NPI (New Product Introduction) planning
  • Design For Manufacturing
Sofeast QA business unit

Set up in 2006, at the time of the company’s founding.
QA solutions are provided in China, India, Vietnam, Taiwan, Bangladesh, Malaysia, Thailand, and more. We offer:

  • Factory Audits
  • Product Inspections (during /after production)
  • Compliance testing
  • ..and more
Sofeast fulfillment business unit

Set up in 2016 in Shenzhen, China.
Relocated to our Dongguan warehousing and fulfillment facility in 2018. The solutions provided are:

  • Warehousing
  • Co-Packing
  • Kitting & simple assembly
  • Logistics
  • …and more.

Clients we work with

We have supported some of the best companies.

what Sofeast clients say

Get help today

 

Do you need help to get better results from your Chinese suppliers?
Speak with us now. Hit the button below to request a consultation.

Sofeast Key Numbers

No. of products for which we have done engineering design from scratch

100+ Projects

No. of products we have helped move into production (DFM and NPI)

54 Projects

No. of products and parts shipped from our own contract manufacturing entity.

3 million+

No. of orders we helped to process for clients.

22,000+

No. of clients we helped identify product/components.

750+

No. of on-site audits and inspections conducted in our client’s factories.

30,000+

How we work with you

If you only use one of our services on an ongoing basis (e.g. QC inspections, or lab testing), you will work directly with specialized and technical members of our staff.

If you choose to work with one of our project managers, you will recognize the following qualities:

Customer - centric

We listen to and understand your needs, develop tailored solutions, and defend your best interests at all times.

Project management

We plan, organize, and prioritize, and track and push where needed. We also propose corrective actions rather than passing information passively.

Communicate collaboratively

We report in detail and on time and use collaborative tools to keep you in the loop (such as Asana, Trello, Smartsheet, Airtable, etc.).

Value integrity above all else

Our processes are grounded in openness and honesty. We protect your confidential data, and we provide you with full access to our supplier network and resources.

Who Needs Our Help?

We specialise in solving the following common issues. If you are suffering from any of the following issues, we can help!

Poor quality products

that you cannot sell are being manufactured by your suppliers

No control over supply chain

leaves you frustrated as you do not know what is happening clearly

Non-compliance

Your finished products don’t comply with safety standards and can’t be sold

Miscommunication with suppliers

is leading to wider problems in all areas

Never-ending developments

it seems the factory will never be ready to launch production

Scams

have left you out of pocket having paid for an order that never arrives

Effective mid-to-long-term programs

We provide the best value to clients who are looking for a mid-to-long-term program for sustainable improvement, as opposed to cheap ‘one-off’ services.

Sofeast’s mission statement

Our company’s mission is to allow designers and inventors to develop and manufacture innovative products on Time, on Cost, and on Quality.

In each of our departments, ensure client satisfaction means the teams need to be focused on different goals, as shown below.

Sofeast Group Certifications

Sofeast ISO 9001 certification

Sofeast and our contract manufacturing operation Agilian Technology’s quality management systems are certified as compliant to ISO 9001 by BSI (British Standards Institute), and Agilian also has an environmental management system certified as compliant to ISO 14001 by BSI, too.

Our experts know their thing! We share content here...

Our manufacturing experts are regularly asked to share manufacturing insights with famous news publications, but we primarily create content to help you.

We provide a weekly blog on Sofeast, our CEO Renaud has been writing his well-renowned personal blog, Qualityinspection.org, since 2009, which has already amassed more than 1,500 posts, the weekly Sofeast podcast receives thousands of downloads per month, and our resources center is filled with helpful, and free, downloadable content such as guides and eBooks.

Click the links below to get caught up on our blog posts, podcast episodes, eBooks, and more.

Disputes With Chinese Suppliers Volume 25

Working with a sourcing agent in China can be great for overseas importers as you get to tap into their knowledge of local markets and their established relationships with (hopefully) suitable suppliers, as well as saving the time and effort … Continue reading

Analysis of EU Food Contact Product Incidents 2023-24

Food contact materials are sometimes subject to rigorous checks in the EU because market surveillance authorities want to ensure that the population is not exposed to harmful chemicals and other dangers when storing or consuming food and beverages. This is … Continue reading

sofeast china raw materials price indices

Here’s the monthly update from Sofeast’s sourcing team, tracking the costs of commonly used raw materials from China for the past year to help you understand where the market is right now. If you or your supplier are purchasing materials … Continue reading

Prototyping Essentials The 5 Key Uses of Prototyping Equipment [Podcast]

Join us as we delve into the five main uses of prototyping equipment, including 3D printers, CNC milling, and more. Our host, Renaud, is joined by Paul Adams, head of the new product development team, to explore why prototyping is … Continue reading

Selecting the Right Factory Audit for Your Needs

Join hosts Renaud and Adrian as they discuss the ins and outs of factory audits and how to select the right one based on your specific requirements. In this episode, Renaud shares insights from his recent experiences and highlights the … Continue reading

From “Poorly made in China” to “Made with Quality in China”

Renaud hosts and is joined again by regular guest, Andrew Amirnovin. They talk about where China has come from quality-wise and the forces that aligned to transform Chinese products from poor to great quality in the past two decades or … Continue reading

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We've been featured in some of the world's major publications

Get help today

 

Do you need help to get better results from your Chinese suppliers?
Speak with us now. Hit the button below to request a consultation.

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