Who we are
Sofeast is a Western-owned quality assurance, project management, and product engineering agency headquartered in Hong Kong, China. Our business name is short for: “Smooth Operations in the Far East” and our key focus is on transparency and control in your supply chain.
We offer your business the expert assistance you need on the ground in China, India, and other SE and South Asian countries to improve your relationship with, management of, and quality from your suppliers (see more information about which other countries in Asia we cover).
Our group also includes a contract manufacturing operation as well as a testing laboratory, RSQ-Labs, which are both just 15 minutes away from Shenzhen.
Business ethics and transparency are at our core.
As our client, we take every step to protect your confidential IP and supply chain information as well as being committed to listening to your objectives in order to offer the correct strategy for your needs.
We never hold any of your information for ourselves to ‘lock you in.’ We work exclusively for you, and we give you all the information we gather in the course of providing your service.
Our Business Units and their Solutions for Your Needs
Sofeast solutions for you are split by which of our business units provide them:
Set up in 2006, at the time of the company’s founding.
QA solutions are provided in China, India, Vietnam, Taiwan, Bangladesh, Malaysia, Thailand, and more. We offer:
- Factory Audits (Quality & Process, Environmental, Social)
- Product Inspections (start, middle, and/or end of production)
- Quality Consulting
- Compliance testing consulting
- ..and more
Opened 2011 in Shenzhen, China.
Supply Chain Management solutions are provided in China, India, and Vietnam. They include:
- New factory identification
- Supplier background check
- Supplier management
- Production readiness review
- Supplier development
- Logistics support
- …and more.
Started to operate in 2015 in Shenzhen.
Relocated to what became our Dongguan techno center in 2018. Solutions offered include:
- Industrial design support
- Reliability engineering and testing
- NPI (New Product Introduction) & PPAP (Production Part Approval Process)
- Production problem management
- DfX (Design for manufacturing, design to cost, design for quality, etc), review & improvement
- Packaging design
- Creating process control plans and setting up testing fixtures/stations
- Writing factory work instructions
Set up in 2016 in Shenzhen, China.
Relocated to our Dongguan warehousing and fulfillment facility in 2018. The solutions provided are:
- Warehousing and fulfillment
- Kitting & simple assembly
- Product repair & rework
- Logistics management
- …and more.
Clients we work with
We have supported some of the best companies.
Sofeast By The Numbers
17 years of service founded in 2006
We operate over
100% of China & India (and much of SE & South Asia and Turkey)
25,000+ on-site audits & inspections conducted
800+ OEM/ ODM projects managed
Clients from 50+ countries
3500+ shipments coordinated
1 billion USD total production value managed
How we work with you
If you only use one of our services on an ongoing basis (e.g. QC inspections, or lab testing), you will work directly with specialized and technical members of our staff.
If you choose to work with one of our project managers, you will recognize the following qualities:
Customer - centric
We listen to and understand your needs, develop tailored solutions, and defend your best interests at all times.
We plan, organize, and prioritize, and track and push where needed. We also propose corrective actions rather than passing information passively.
We report in detail and on time and use collaborative tools to keep you in the loop (such as Asana, Trello, Smartsheet, Airtable, etc.).
Value integrity above all else
Our processes are grounded in openness and honesty. We protect your confidential data, and we provide you with full access to our supplier network and resources.
Who Needs Our Help?
We specialise in solving the following common issues. If you are suffering from any of the following issues, we can help!
Poor quality products
that you cannot sell are being manufactured by your suppliers
No control over supply chain
leaves you frustrated as you do not know what is happening clearly
Your finished products don’t comply with safety standards and can’t be sold
Miscommunication with suppliers
is leading to wider problems in all areas
it seems the factory will never be ready to launch production
have left you out of pocket having paid for an order that never arrives
Effective mid-to-long-term programs
We provide the best value to clients who are looking for a mid-to-long-term program for sustainable improvement, as opposed to cheap ‘one-off’ services.
Sofeast’s mission statement
Our company’s mission is to allow designers and inventors to develop and manufacture innovative products on Time, on Cost, and on Quality.
In each of our departments, ensure client satisfaction means the teams need to be focused on different goals, as shown below.
Sofeast Group Certifications
Sofeast and our contract manufacturing operation Agilian Technology’s quality management systems are certified as compliant to ISO 9001 by BSI (British Standards Institute), and Agilian also has an environmental management system certified as compliant to ISO 14001 by BSI, too.
Our experts know their thing! We share content here...
Our manufacturing experts are regularly asked to share manufacturing insights with famous news publications, but we primarily create content to help you.
We provide a weekly blog on Sofeast, our CEO Renaud has been writing his well-renowned personal blog, Qualityinspection.org, since 2009, which has already amassed more than 1,500 posts, the weekly Sofeast podcast receives thousands of downloads per month, and our resources center is filled with helpful, and free, downloadable content such as guides and eBooks.
Click the links below to get caught up on our blog posts, podcast episodes, eBooks, and more.
There is a very common and rather unfortunate issue that you need to be aware of if you’re sending samples of components, products, etc, to China: Using your country’s post office. The amount of packages that get lost using this … Continue reading
When you’re manufacturing your new product with injection molded parts or enclosures, the question about who is fabricating the molds is an important one to answer. Some tooling fabricators also provide plastic injection molding services in-house, but is this a good … Continue reading
Introduction Lithium-ion batteries are the most common type of rechargeable battery used in a variety of devices, including laptops, smartphones, electric vehicles, and power tools. They are known for their high energy density, long lifespan, and low self-discharge rate. The … Continue reading
Renaud hosts today and is joined by Andrew Amirnovin, Sofeast’s reliability expert and our head of New Product Development, to cover the topic of reliability data and how it can be used to help you make better products and reduce … Continue reading
Renaud makes it clear where you need to be with new product designs before you approach Chinese manufacturers. He also explains the risks with immature designs, common red flags, and the work you’ll need to do to have designs that … Continue reading
Renaud welcomes e-commerce guru and host of the popular ‘The Seller Process’ podcast, Gianmarco Meli, to the podcast today to talk about building better systems and processes for your company if you’re importing and selling products that you make or … Continue reading
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