Who we are

sofeast logo

Sofeast is a Western-owned quality assurance, project management, and product engineering agency headquartered in Hong Kong, China. Our business name is short for: “Smooth Operations in the Far East” and our key focus is on transparency and control in your supply chain.

We offer your business the expert assistance you need on the ground in China, India, and other SE and South Asian countries to improve your relationship with, management of, and quality from your suppliers (see more information about which other countries in Asia we cover).

Our group also includes a contract manufacturing operation as well as a testing laboratory, RSQ-Labs, which are both just 15 minutes away from Shenzhen.

Business ethics and transparency are at our core.

As our client, we take every step to protect your confidential IP and supply chain information as well as being committed to listening to your objectives in order to offer the correct strategy for your needs.

We never hold any of your information for ourselves to ‘lock you in.’ We work exclusively for you, and we give you all the information we gather in the course of providing your service.

Our Business Units and their Solutions for Your Needs

Sofeast solutions for you are split by which of our business units provide them:

quality assurance solutions

Set up in 2006, at the time of the company’s founding.
QA solutions are provided in China, India, Vietnam, Taiwan, Bangladesh, Malaysia, Thailand, and more. We offer:

  • Factory Audits (Quality & Process, Environmental, Social)
  • Product Inspections (start, middle, and/or end of production)
  • Quality Consulting
  • Compliance testing consulting
  • ..and more
supply chain management solutions

Opened 2011 in Shenzhen, China.
Supply Chain Management solutions are provided in China, India, and Vietnam. They include:

  • New factory identification
  • Supplier background check
  • Supplier management
  • Production readiness review
  • Supplier development
  • Logistics support
  • …and more.
product engineering solutions

Started to operate in 2015 in Shenzhen.
Relocated to what became our Dongguan techno center in 2018. Solutions offered include:

  • Industrial design support
  • Prototyping
  • Reliability engineering and testing
  • NPI (New Product Introduction) & PPAP (Production Part Approval Process)
  • Production problem management
  • DfX (Design for manufacturing, design to cost, design for quality, etc), review & improvement
  • Packaging design
  • Creating process control plans and setting up testing fixtures/stations
  • Writing factory work instructions
storage and fulfillment solution

Set up in 2016 in Shenzhen, China.
Relocated to our Dongguan warehousing and fulfillment facility in 2018. The solutions provided are:

  • Warehousing and fulfillment
  • Co-Packing
  • Kitting & simple assembly
  • Product repair & rework
  • Logistics management
  • …and more.

Clients we work with

We have supported some of the best companies.

what Sofeast clients say

Get help today


Do you need help to get better results from your Chinese suppliers?
Speak with us now. Hit the button below to request a consultation.

Sofeast By The Numbers


17 years of service founded in 2006


We operate over
100% of China & India
(and much of SE & South Asia and Turkey)


25,000+ on-site audits & inspections conducted


800+ OEM/ ODM projects managed


Clients from 50+ countries


3500+ shipments coordinated

1 billion

1 billion USD total production value managed

How we work with you

If you only use one of our services on an ongoing basis (e.g. QC inspections, or lab testing), you will work directly with specialized and technical members of our staff.

If you choose to work with one of our project managers, you will recognize the following qualities:

Customer - centric

We listen to and understand your needs, develop tailored solutions, and defend your best interests at all times.

Project management

We plan, organize, and prioritize, and track and push where needed. We also propose corrective actions rather than passing information passively.

Communicate collaboratively

We report in detail and on time and use collaborative tools to keep you in the loop (such as Asana, Trello, Smartsheet, Airtable, etc.).

Value integrity above all else

Our processes are grounded in openness and honesty. We protect your confidential data, and we provide you with full access to our supplier network and resources.

Who Needs Our Help?

We specialise in solving the following common issues. If you are suffering from any of the following issues, we can help!

Poor quality products

that you cannot sell are being manufactured by your suppliers

No control over supply chain

leaves you frustrated as you do not know what is happening clearly


Your finished products don’t comply with safety standards and can’t be sold

Miscommunication with suppliers

is leading to wider problems in all areas

Never-ending developments

it seems the factory will never be ready to launch production


have left you out of pocket having paid for an order that never arrives

Effective mid-to-long-term programs

We provide the best value to clients who are looking for a mid-to-long-term program for sustainable improvement, as opposed to cheap ‘one-off’ services.

Sofeast’s mission statement

Our company’s mission is to allow designers and inventors to develop and manufacture innovative products on Time, on Cost, and on Quality.

In each of our departments, ensure client satisfaction means the teams need to be focused on different goals, as shown below.

Sofeast Group Certifications

Sofeast ISO 9001 certification

Sofeast and our contract manufacturing operation Agilian Technology’s quality management systems are certified as compliant to ISO 9001 by BSI (British Standards Institute), and Agilian also has an environmental management system certified as compliant to ISO 14001 by BSI, too.

Our experts know their thing! We share content here...

Our manufacturing experts are regularly asked to share manufacturing insights with famous news publications, but we primarily create content to help you.

We provide a weekly blog on Sofeast, our CEO Renaud has been writing his well-renowned personal blog, Qualityinspection.org, since 2009, which has already amassed more than 1,500 posts, the weekly Sofeast podcast receives thousands of downloads per month, and our resources center is filled with helpful, and free, downloadable content such as guides and eBooks.

Click the links below to get caught up on our blog posts, podcast episodes, eBooks, and more.

Do NOT Send Samples To China Through Your Country’s Post Office

There is a very common and rather unfortunate issue that you need to be aware of if you’re sending samples of components, products, etc, to China: Using your country’s post office. The amount of packages that get lost using this … Continue reading

Should Tooling Fabrication and Plastic Injection Molding Be Done Together

When you’re manufacturing your new product with injection molded parts or enclosures, the question about who is fabricating the molds is an important one to answer. Some tooling fabricators also provide plastic injection molding services in-house, but is this a good … Continue reading

The Lithium-Ion Battery Cell Manufacturing Process

Introduction Lithium-ion batteries are the most common type of rechargeable battery used in a variety of devices, including laptops, smartphones, electric vehicles, and power tools. They are known for their high energy density, long lifespan, and low self-discharge rate. The … Continue reading

Renaud hosts today and is joined by Andrew Amirnovin, Sofeast’s reliability expert and our head of New Product Development, to cover the topic of reliability data and how it can be used to help you make better products and reduce … Continue reading

Avoid Sending Immature Product Designs to a Chinese Manufacturer!

Renaud makes it clear where you need to be with new product designs before you approach Chinese manufacturers. He also explains the risks with immature designs, common red flags, and the work you’ll need to do to have designs that … Continue reading

Building Better Systems & Processes For Importers Who Sell Online

Renaud welcomes e-commerce guru and host of the popular ‘The Seller Process’ podcast, Gianmarco Meli, to the podcast today to talk about building better systems and processes for your company if you’re importing and selling products that you make or … Continue reading

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We've been featured in some of the world's major publications

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Get help today


Do you need help to get better results from your Chinese suppliers?
Speak with us now. Hit the button below to request a consultation.

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