ISO 9000 defines Quality Assurance as being: “Part of quality management focused on providing confidence that quality requirements will be fulfilled.”
Our quality team, who offer decades of proven results, steps in to help you assure that your suppliers are on track.
We put in place the quality assurance systems required to minimize the likelihood of quality issues occurring, and you can use our trained eye and our methodologies to inspect products throughout the production process in order. In the end, the objective is to assure that the supplier is maintaining quality at your expected levels.
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If you are afraid of working with suppliers who can’t deliver as promised, factory audits help you qualify them by evaluating their capabilities, their reliability, and/or their compliance to social standards.
We offer a full range of factory audits that qualify suppliers and point to the main risks that might prevent them from meeting your needs. You can make decisions with the right information.
If you struggle with inconsistent quality, our on-site product inspections throughout the production process help you by catching issues before they are shipped.
Sofeast offers a full spectrum of quality inspections for your products, the most commonly used being ‘during production’ and ‘final random’ inspections.
Quality Assurance Consulting
If you are afraid of the same quality issues coming back time and again in future batches, consultancy and guidance from our supplier quality engineers helps you by fixing issues at the root.
They often occur because the manufacturer has no control plan, the buyer has not defined good product specifications, and the factory’s internal QC & testing processes are not adequate. We help you fix these issues.
Technical Process Audit
If you work with a factory that runs poor production processes, you are likely to be disappointed time and again by poor quality and late shipments. Not to mention, their internal issues drive their costs up, and in the long run, you will pay for it, too.
In the TPA audit our auditor, experienced in the process/es in question, goes on-site to check what the main sources of risk are and if their processes are mature and under control.
Compliance Testing Consulting
Importing products from abroad to sell in your country? It’s critical to ensure that they comply with your market’s regulations.
But how to get started? Do you know which certifications your product needs, and how to assure that its production process will enable it to adhere to them?
Sofeast takes the stress out of compliance testing. We confirm which standards your product must comply with and create and implement a compliance testing plan for you.
100% Inspection, Repacking, and Shipping
It may be that your Chinese supplier consistently struggles to produce your products at the required quality. You can’t risk them sending poor quality products to you, so Sofeast will step in and solve this issue on-the-ground in China.
We take direct delivery of your products from them before they’re shipped to you, inspect 100% of them to sort out ‘bad’ pieces, and only pack and ship them to you if the quality is acceptable. We can even make repairs or adjustments in our affiliated factory in some cases if required.
First Article Inspection
What would you do if an entire production batch of your hard goods was found to be defective? Do you have time or money to wait for a solution?
The First Article Inspection (FAI), if implemented at the start of mass production, can save you from disaster should issues be found on the first pieces off the line.
Layered Process Audit
Are you serious about improving a key supplier’s performance?
Re-auditing may sound like a good way to keep pressure on them, but coming back and checking the same points does not always stimulate improvement.
Instead, a layered process audit systematically examines one quality system or process in-depth per month which maximizes the opportunities to identify and correct any problems or inconsistencies.
Can you afford for things to go wrong with your soft goods’ production?
Our QA technician meets your supplier at their factory to assess their preparedness for production, emphasize your requirements, and head off any risks before production begins.
This is particularly useful when working with new suppliers, launching new products, or with a supplier who needs closer scrutiny due to recent issues.
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Interested in working with Sofeast, but have questions to ask first? Speak with us.
Let’s have a no-strings discussion about your situation and goals so you know if we’re a good fit for you. Hit the button below to speak with us about your needs.