Q: I’m worried that my sensitive product information won’t be kept confidential when it is sent to component suppliers. How can it be kept secure? Answer: There are legal and non-legal approaches here. Non-Legal: Reducing the amount of information being … Continue reading →

Q: We use a manufacturer in China for our products and packaging and have had a good relationship for years, but recently product and packaging quality has gone downhill. What can we do? We’re supplied by a Hong Kong company … Continue reading →

Nearly every week, a few clients come to us for help with various disputes with their Chinese suppliers. We’ll share some of the broad strokes here (no identifying client information included) so you can avoid these issues, too, or at … Continue reading →

In this volume we will address the concerns of importers who are using a Chinese OEM to add a logo to existing products that will then be sold abroad.

In this volume, we discuss an unfortunate situation – what happens when your Chinese supplier disappears with tooling or inventory belonging to you! 😱