Switching suppliers is never an easy decision, especially when working with Chinese manufacturers. A poorly managed transition can lead to production delays, quality issues, and financial losses. Here, we outline key strategies to navigate supplier transitions effectively, based entirely on expert advice.
This blog post covers the topics discussed in this video:
Let’s go through the tips in order…
Assessing Your New Manufacturer
The foundation of a successful transition begins with thoroughly evaluating your new Chinese supplier (side note: this can be done from afar by using us to do your due diligence). As highlighted, “First things first, you need to assess your new manufacturer properly. You don’t want to change after six months; this is expensive and risky.”
Ensuring the new manufacturer meets your business’s requirements minimizes the chances of a costly or disruptive repeat switch. Proper assessment includes reviewing their capabilities, financial stability, and ability to meet quality standards.
Preparing for the Transition
Managing the Relationship with Your Current Manufacturer
“You have to be careful how you manage that with the current manufacturer because some might be very protective and might even take some negative actions.”
Transparency must be handled delicately. Planning every step of the transition to your new manufacturer before informing your current supplier can mitigate risks.
Steps to take include:
- Building sufficient stock to cover potential delays.
- Negotiating outstanding costs to maintain leverage.
- Avoiding conflict, as it can lead to long-term challenges: “Going into conflict with your old manufacturer is generally a wrong idea… it saves a lot of money and trouble in the long run.”
Securing Tooling Rights
Tooling often becomes a critical point of contention. “Make sure you have a tooling contract with your manufacturer that allows you to pull out the tooling.” Without this, manufacturers may charge additional fees or block the transfer altogether. Engaging a lawyer to ensure manufacturing contracts are airtight can help mitigate such risks.
Establishing Processes with Your New Manufacturer
A seamless transition also requires comprehensive planning with your incoming supplier. Key areas include:
Standard Operating Procedures (SOPs) and Quality Control
“Prepare the new SOPs and quality control processes… sometimes these don’t exist, so they need to be started from scratch.” This preparation involves:
- Creating detailed 2D and 3D drawings with critical dimensions.
- Specifying materials and providing golden samples as references.
- Documenting acceptance processes to define “what you consider as a good and bad product.”
Your existing production experience is invaluable here. Use it to avoid repeating past mistakes and to validate new quality standards. For example, you can test the new quality standards with the old manufacturer: “Here is our new acceptance process. Can you give me feedback about that? Is it okay?”
Addressing Long Lead-Time Components
Long lead times for critical components can disrupt production if not accounted for. “Sometimes there are components that have six months or even more lead time… prepare enough stock to allow the transfer.” By ensuring adequate stock levels, you safeguard against potential interruptions during the transition.
The Cost of Poor Planning
Failing to plan meticulously can result in unforeseen costs and conflicts. “Even if there’s a higher cost, it saves a lot of money… in the long run.” Investing in proper preparation, clear communication, and strong contractual agreements ensures a smoother transition and protects your business from avoidable risks.
Conclusion
By following this approach carefully, you can manage supplier transitions with minimal disruption. Whether it’s securing tooling rights, preparing robust quality controls, or managing relationships tactfully, every step contributes to a smoother path forward and a less stressful transition to a new Chinese manufacturer.
P.S. Learn more about how to switch between suppliers
Keep learning about this topic with these resources:
- How To Find A Manufacturer In China: 10 Verification Steps [eBook]
- When and How to Switch Suppliers? Detailed Advice. [Podcast]
- We Need To Move Our Molds From China To Taiwan. How To Do It Safely? | Disputes With Chinese Suppliers Q&A (Volume 9)
Agilian also created an eBook tailored for anyone in this situation that you can download for free:
Leave a Reply