Tag Archives: product quality

Last updated: November 7, 2025

What to do if you have recurring quality problems from your factory? [Podcast]

Posted on February 24, 2023 by Adrian Leighton

Renaud and Adrian discuss the unwelcome scenario of recurring quality problems from your outsourced supplier who’s handling your manufacturing in China. They cover your quality standard, 6 tips on how to handle common recurring quality problems, and several reasons WHY … Continue reading →

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7 Tests You SHOULD Be Doing On Your Hard Goods! [Podcast]

Posted on January 28, 2023 by Adrian Leighton

One of Sofeast’s senior engineers, Paul Adams, guides you through 7 key tests that he’s done time after time over the years on the materials or components of new hard goods (typically metal and/or plastic products) in order to check … Continue reading →

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How To Reduce Product Inspection Costs?

Posted on December 9, 2022 by Adrian Leighton

Our customers sometimes ask what affects the cost of product inspections. If you’re getting products manufactured in Asia (or anywhere, in fact), you’ll almost certainly be doing some kind of inspection before they’re shipped (we hope) and there’s a cost … Continue reading →

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My Supplier uses Covid as an Excuse to Prevent Inspections of my Products! | Disputes With Chinese Suppliers Q&A (Volume 19)

Posted on December 27, 2022 by Adrian Leighton

Now that Zero Covid has been scrapped in China we’re seeing an accelerating number of cases around the country. Covid restrictions have been mainly dropped and freedom of movement is allowed around the country, so these days on-site inspections can … Continue reading →

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Using Real Data to Prove the Link between Factory Audits and Better Quality Products [Podcast]

Posted on November 14, 2022 by Adrian Leighton

Sofeast’s CEO Renaud has an interesting guest on this episode: Prof. Neale O’Connor who is a China business and accounting expert and international keynote speaker! Neale examined lots of Sofeast factory audit, product inspection, and manufacturing project data to determine … Continue reading →

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What Is “Quality?”

Posted on October 14, 2022 by Adrian Leighton

Renaud takes you through the more theoretical side of quality, sharing several interesting definitions, exploring the difference between ‘little q’ and ‘Big Q’ quality, and sharing some insight into how to improve quality in your supply chain. Every importer sees … Continue reading →

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My ODM Electronic Product’s Quality Is Bad, But The Supplier Won’t Help! | Disputes With Chinese Suppliers Q&A (Volume 16)

Posted on September 20, 2022 by Renaud Anjoran

Lots of importers work with ODM suppliers to manufacture their new products. This is where the supplier’s existing design can be private-labelled and sold as your own branded product, for instance, you brand a generic toaster oven that they have … Continue reading →

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How To Fix Quality Issues After A Failed Inspection? [Podcast]

Posted on September 9, 2022 by Adrian Leighton

Sofeast’s CEO Renaud Anjoran and Adrian from the team are back and talking about something else you don’t want to experience but may if you’re unfortunate. A failed product inspection! Renaud will explain the process you need to follow to … Continue reading →

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My Supplier Says Our Quality Inspector Is Taking Bribes! | Disputes With Chinese Suppliers Q&A (Volume 15)

Posted on August 17, 2022 by Adrian Leighton

Sometimes your supplier will tell you that an inspection firm’s QC inspectors demand to be given bribes in order to give the inspection a positive result while threatening to give a negative one if they are not financially compensated. What … Continue reading →

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How To Get Better Quality Products From Suppliers & Optimize QC Inspections? [Podcast]

Posted on August 15, 2022 by Adrian Leighton

Sofeast’s CEO Renaud Anjoran and Adrian from the team are back with a topic for importers placing large and valuable orders with their overseas manufacturers and performing many product inspections. Your inspection budget is no doubt a reasonable size, but … Continue reading →

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