How Can Poor Quality & Reliability Products Affect Your Business? [Podcast]

Our CEO Renaud is joined by Sofeast’s head of New Product Development, Andrew Amirnovin who has an electrical engineering background and keen focus on product reliability, and Clive Greenwood who’s a quality consultant at WWMG associates and is a Six Sigma Black Belt with a special focus on medical devices and product compliance. This is a bumper episode where the three experts take you on a deep dive into how poor quality and reliability negatively impacts your business.

They explain:

• What poor product quality & reliability is
• Some well-known examples of products that failed and caused the manufacturer big problems
• The negative effects & costs you’ll face, such as safety recalls, rework costs, damaged brand reputation, and more
• Strategies to prevent poor quality & reliability problems
• How to build an effective QMS (quality management system)

Listen here!

Listen: The Long-Term Costs of Poor Quality & Reliability (feat. Clive Greenwood & Andrew Amirnovin)

Watch on Youtube

Episode sections

• 00:00 – Greetings & today’s topic
• 01:16 – Clive & Andrew introductions and industry experience
• 03:59 – Some real-life examples of products that suffered from bad quality and reliability
• 11:17 – People often focus on quality, but not reliability. A mistake?
• 17:28 – How to make a reliable product and prevent quality & reliability issues?
• 27:27 – Where do design engineers go wrong?
• 34:34 – Compliance standards
• 37:22 – A list of typical costs of poor quality once a bad product hits the field
• 39:39 – The example of a defective toy and how it affected the brand
• 42:47 – The relationship between the design and quality & reliability teams
• 47:45 – Process risk analysis
• 50:51 – The 8D corrective action process
• 55:26 – Summary and conclusion

Related content…

• What’s The Cost Of Quality? [Podcast]
• How To Drive Your Chinese Suppliers To Improve Reliability
• Your Cost of Poor Quality Is Higher Than You Think
• How Bad Product Design Leads to Many Quality Issues
• Sofeast product engineering solutions to help you develop a reliable and good quality product
• Sofeast QA solutions for inspecting products and assuring compliance

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