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What is reliability testing?

Simply put, you need to make sure the product is functional and reliable before all else, otherwise, you will be overwhelmed by user complaints.

sofeast user needs pyramid

Reliability testing is simply the evaluation and forecast of the way a product will behave once it is used “in the field” (which often means “in the end-users’ hands”, but can have other meanings). The most common questions a testing report answers are:

  • Is the product likely to keep working all through its intended life (or warranty duration), based on intended use?
  • What are its failure modes? (This helps designers tremendously to improve on the design.)
  • Is there a chance the product leads to safety issues or other catastrophic breakdowns?
  • Is the packaging likely to protect the product during transportation and warehousing?

This makes particular sense if you are planning to sell an electrical, electronic, and/or mechanical product and if a failure after sale might have disastrous consequences. For example, if your product includes batteries, a charger, a heating system, or other risky components, make sure it is unlikely to hurt anybody.

Any company developing a new electro-mechanical product and wants to confirm and/or improve on their latest design needs this solution.

(Remember, many defects come from manufacturing, and they are usually detected right after delivery; many defects also come from design, and they are typically detected 6-18 months after delivery.)

And any importer who buys existing products without being 100% sure that they have a history of performing safely (note: this comes in addition to compliance testing. Just following the applicable safety regulations of your country may NOT be sufficient to keep you out of trouble, depending on the product and its applications.)

We start from the product specifications and components, the intended usage, and the warranty duration (if any). Based on these criteria, we define the scope of work, and we give you a quotation.

Note: We may ask for your budget. If we see it is quite tight, we will only suggest the few tests that we estimate to make the most sense.

We typically perform these reliability tests, although we’re not limited to them:

sofeast reliability tests

We provide you with a test report that is based on the scope of work you approved, with comments in case issues are found.

What does it cost?
We provide a tailored price for each client based on the scope of work.

Ready to get started with product reliability testing? Click the button below to talk about it with us and get a quote.

Discuss product reliability testing & get a quote

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