How To Fix Quality Issues After A Failed Inspection? [Podcast]

Sofeast’s CEO Renaud Anjoran and Adrian from the team are back and talking about something else you don’t want to experience but may if you’re unfortunate. A failed product inspection!

Renaud will explain the process you need to follow to put the problem/s right now, and the corrective and preventive actions you can take to stop them from coming back by finding and fixing the root causes, too. This is a must for importers who want to keep control of their product quality…is that you?

Listen here!

Listen: What to do when a product inspection fails?

Watch: Video on YouTube

Episode sections

• 00:00 – Greetings & Topic: What happens if a product inspection is failed?
• 01:56 – What kind of inspection has been failed?
• 03:42 – Actions you need to take to fix the problem/s now if a final inspection has been failed.
• 04:10 – 1. Insist that the manufacturer does NOT ship anything until the matter has been investigated and settled.
• 05:57 – 2. Examine your quality standard, the situation found by the inspector, and what the cause of the gap between them is.
• 17:56 – 3. Make the right people at the factory aware of the inspection report in a neutral manner to get their cooperation.
• 20:43 – 4. Get the manufacturer to fix an issue.
• 25:12 – 5. Order another inspection before shipment to remove doubt.
• 26:14 – Preventing the same problem from occurring again in future.
• 32:54 – In summary.

Related content…

• Sofeast offers an incredibly wide range of product inspections throughout the manufacturing cycle for you to take advantage of across East, SE, and South Asia.
• Use a Corrective Action Plan after a Failed Inspection
• How To Fill Out an 8D Report and Fix a Problem in a Factory
• Fixing Product Quality Issues: MFG vs. Product Design Causes

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