Tag Archives: product returns

5-Step Process To Fix Returned Products’ Problems

Sofeast’s resident reliability expert and head of New Product Development, Andrew Amirnovin, joins Adrian from the team to show you the 5-step process of how to fix problem products that are being returned by customers. Everyone hopes they won’t be … Continue reading

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When and Why a Product Failure Analysis is Required [Podcast]

Sofeast’s CEO Renaud Anjoran and Adrian from the team discuss product failure analysis. This is an action you should consider taking if you suddenly experience quality, reliability, or safety problems with your product during development or, more commonly, once it’s … Continue reading

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How to Reduce Your Product Return Rate? [Podcast]

Our head of New Product Development, Andrew Amirnovin, joins Adrian from the team to explain what the product return rate is, why customers return products, how to reduce the risk of returns during the new product design and development phases, … Continue reading

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