A Quality Assurance Plan (QAP) is a document created by the project team, which if followed, will ensure the finished product meets all criteria making it the best possible quality product. The product should not only meet all customer requirements but also meet the business objectives and targets.

The Quality Assurance Plan In Detail

The Quality Assurance Plan (QAP), commonly using PDCA as its basis, provides the essential guidance, direction and focus for use by the Quality Assurance team in monitoring, assessing and reporting quality assurance (QA) activities associated with projects within your business. The purpose of QA within the context of a QAP is to provide executive and senior management with appropriate insight into the processes and products being used and developed.

To that end, QA will involve the review and auditing of project work products and activities by the QA team to verify that they comply with applicable standards and procedures. QA will further provide executive management, senior management, project-level management and appropriate staff/line elements with the results of these reviews and audits.

A Typical QAP Outline

A typical example of a Quality Assurance Plan outline would be:

  1. GENERAL INFORMATION
    • Purpose
    • Scope
    • Project overview
    • Project references
    • Points of contact
  2. SCHEDULE OF TASKS AND RESPONSIBILITIES
  3. SYSTEM DOCUMENTATION
    • Documents by Phase
      • Initiate Phase
      • Define Phase
      • Design Phase
      • Build Phase
      • Evaluate Phase
      • Operation Phase
    • Disciple for Documentation Standard Practices (SOPs)
  4. REVIEW AND AUDIT
    • Review Process
    • Formal Review and Audits
      • Lifecycle Review
      • Audits
    • Informal Reviews
    • Review and Audit Metrics
  5. TESTING
  6. PROBLEM REPORTING AND CORRECTIVE ACTION
    • Problem/Issue Documentation
    • Report Metrics
  7. TOOLS
  8. PROJECT CONTROLS
    • Product Controls
    • Supplier Controls
  9. TRAINING
  10. RISK MANAGEMENT

Sofeast offers a number of Quality Assurance solutions to our clients, including:

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