Overview

Please contact us. Typically, Kate, Renaud, or Fabien will respond to you within 10 hours. We welcome your inquiries and always try to respond quickly, however, please bear in mind that we are usually in the China/Hong Kong time zone and may be many hours ahead of your time which could result in a reply on your following day.

We are happy to start working with you without a contract if you want to keep the process ‘light’ on your side (our terms & conditions apply, in any case).

We can provide a service provision contract for those clients who see the potential for long-term cooperation and want their requirements to be documented. (That’s what we always advise buyers to do with their Asian suppliers.)

The most common payment methods are:

  • Bank transfer (we require full payment, without any intermediary fee)
  • Paypal (faster and cheaper for small amounts, but it gets expensive for larger amounts — payer is to bear full fees that come at 7.5%)

We invoice based on the time we spend, and on any expenses incurred (typically, traveling costs). Different employees’ time is billed at different rates, based on their expertise. The minimum amount of work billed is 1 man-hour for office activities, and 1 man-day for on-site operations.

Yes. Our engineers can go to a factory and study the issue (there is usually no alternative to going on site). We can investigate the root cause(s) of the issue, explain it to the manufacturer, and help set up an action plan. Depending on the exact source of the issue, we can often provide guidance along the way to ensure the problem is really fixed and won’t come back. See our production problem management service.

No. We are a professional services company. We only get paid when our assistance is needed. Once we are no longer needed, there is no need to pay us.

We do not ever hide information from clients, since they pay us for doing the work of gathering that information.

We are a professional services company and we get paid based on the amount of work we provide. This eliminates the temptation of taking shortcuts (‘let’s see if that supplier that we already know can do a good job’) and all the usual suspicions of typical sourcing agents (who often get a hidden commission from the supplier side too).

Yes, absolutely. This can be done in various ways. The easiest and fastest is to simply check their registration status with the government. We can do a more in-depth background check. We can also put you in contact with a lawyer who can drill down on the legal side, or a consultancy who can collect a lot of information about their operations. See our due diligence service.

First, we need to know what your needs are, including quantity, quality standard, special requirements, etc. Then, we start our proven process for searching and screening suitable suppliers. From experience, in most cases taking a shortcut is a mistake.

Please keep two things in mind. We don’t get paid a percentage of the order value like a typical agent does. We charge you for our time. And we can’t share with you the information we gathered for other clients (strict confidentiality policy).

This is obviously a key concern, since our clients often make important decisions based on our reports. We mitigate this risk by avoiding certain psychological profiles in the hiring process, by having a strong code of conduct, through internal management practices, by communicating what is unacceptable to suppliers early on, by rotating inspection staff, through random audits, and by logging many data during inspections. Clients are welcome to ask for more details.

Non-food consumer goods (from textiles to electronics) and mechanical products (for industrial or automotive use).

Yes, we can! As you probably know, to transfer tooling and molds between your old supplier in China to a new one isn’t as easy as just picking it up and delivering it to the new location.

A source of anxiety

If your relationship with your old supplier is coming to an end for whatever reason it can be an anxious time as tooling/molds are both costly and critical to your IP.

  • You need to be careful that your old supplier doesn’t retain your tooling and start making your products with them off the books.
  • You’ll also want to avoid creating brand new tooling and molds which could be very expensive.
  • It’s tough to handle the transfer and assess the state of your tooling/molds from a different continent (assuming that you’re not in China).

This is where an orderly and methodical transfer will help you.

Sofeast’s 13 step tooling transfer process

Sofeast has performed these tooling and mold transfers for clients many times as we have engineers on the ground in China who work on your behalf to assure that it runs smoothly.
We split our tried-and-tested process into 2 phases:

This process is split into two phases:

  1. Checking and pickup of molds/tooling from the current supplier & shipping to new supplier
  2. Delivery & testing the molds/tooling in the new supplier’s factory and completing the transfer

You can read in detail about the entire 13 step tooling transfer process here.


Get help with your mold and tooling transfer

Are you in a similar situation and unsure about how to proceed?

Sofeast has dealt with this before for many clients.

Just click here to speak with us. We’ll subsequently arrange a consultation to listen to your situation and suggest how we can help you.

P.S.

You will also enjoy our post which gives you a more top-level view of why and how molds need to be moved: How to move Plastic Injection Molds between China Factories [10 Tips]

Comment on this FAQ

Your email address will not be published. Required fields are marked *

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Working with Sofeast

Please contact us. Typically, Kate, Renaud, or Fabien will respond to you within 10 hours. We welcome your inquiries and always try to respond quickly, however, please bear in mind that we are usually in the China/Hong Kong time zone and may be many hours ahead of your time which could result in a reply on your following day.

We are happy to start working with you without a contract if you want to keep the process ‘light’ on your side (our terms & conditions apply, in any case).

We can provide a service provision contract for those clients who see the potential for long-term cooperation and want their requirements to be documented. (That’s what we always advise buyers to do with their Asian suppliers.)

The most common payment methods are:

  • Bank transfer (we require full payment, without any intermediary fee)
  • Paypal (faster and cheaper for small amounts, but it gets expensive for larger amounts — payer is to bear full fees that come at 7.5%)

We invoice based on the time we spend, and on any expenses incurred (typically, traveling costs). Different employees’ time is billed at different rates, based on their expertise. The minimum amount of work billed is 1 man-hour for office activities, and 1 man-day for on-site operations.

Yes. Our engineers can go to a factory and study the issue (there is usually no alternative to going on site). We can investigate the root cause(s) of the issue, explain it to the manufacturer, and help set up an action plan. Depending on the exact source of the issue, we can often provide guidance along the way to ensure the problem is really fixed and won’t come back. See our production problem management service.

No. We are a professional services company. We only get paid when our assistance is needed. Once we are no longer needed, there is no need to pay us.

We do not ever hide information from clients, since they pay us for doing the work of gathering that information.

We are a professional services company and we get paid based on the amount of work we provide. This eliminates the temptation of taking shortcuts (‘let’s see if that supplier that we already know can do a good job’) and all the usual suspicions of typical sourcing agents (who often get a hidden commission from the supplier side too).

Yes, absolutely. This can be done in various ways. The easiest and fastest is to simply check their registration status with the government. We can do a more in-depth background check. We can also put you in contact with a lawyer who can drill down on the legal side, or a consultancy who can collect a lot of information about their operations. See our due diligence service.

First, we need to know what your needs are, including quantity, quality standard, special requirements, etc. Then, we start our proven process for searching and screening suitable suppliers. From experience, in most cases taking a shortcut is a mistake.

Please keep two things in mind. We don’t get paid a percentage of the order value like a typical agent does. We charge you for our time. And we can’t share with you the information we gathered for other clients (strict confidentiality policy).

This is obviously a key concern, since our clients often make important decisions based on our reports. We mitigate this risk by avoiding certain psychological profiles in the hiring process, by having a strong code of conduct, through internal management practices, by communicating what is unacceptable to suppliers early on, by rotating inspection staff, through random audits, and by logging many data during inspections. Clients are welcome to ask for more details.

Non-food consumer goods (from textiles to electronics) and mechanical products (for industrial or automotive use).

Yes, we can! As you probably know, to transfer tooling and molds between your old supplier in China to a new one isn’t as easy as just picking it up and delivering it to the new location.

A source of anxiety

If your relationship with your old supplier is coming to an end for whatever reason it can be an anxious time as tooling/molds are both costly and critical to your IP.

  • You need to be careful that your old supplier doesn’t retain your tooling and start making your products with them off the books.
  • You’ll also want to avoid creating brand new tooling and molds which could be very expensive.
  • It’s tough to handle the transfer and assess the state of your tooling/molds from a different continent (assuming that you’re not in China).

This is where an orderly and methodical transfer will help you.

Sofeast’s 13 step tooling transfer process

Sofeast has performed these tooling and mold transfers for clients many times as we have engineers on the ground in China who work on your behalf to assure that it runs smoothly.
We split our tried-and-tested process into 2 phases:

This process is split into two phases:

  1. Checking and pickup of molds/tooling from the current supplier & shipping to new supplier
  2. Delivery & testing the molds/tooling in the new supplier’s factory and completing the transfer

You can read in detail about the entire 13 step tooling transfer process here.


Get help with your mold and tooling transfer

Are you in a similar situation and unsure about how to proceed?

Sofeast has dealt with this before for many clients.

Just click here to speak with us. We’ll subsequently arrange a consultation to listen to your situation and suggest how we can help you.

P.S.

You will also enjoy our post which gives you a more top-level view of why and how molds need to be moved: How to move Plastic Injection Molds between China Factories [10 Tips]

Comment on this FAQ

Your email address will not be published. Required fields are marked *

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For new/customized products

Please contact us. Typically, Kate, Renaud, or Fabien will respond to you within 10 hours. We welcome your inquiries and always try to respond quickly, however, please bear in mind that we are usually in the China/Hong Kong time zone and may be many hours ahead of your time which could result in a reply on your following day.

We are happy to start working with you without a contract if you want to keep the process ‘light’ on your side (our terms & conditions apply, in any case).

We can provide a service provision contract for those clients who see the potential for long-term cooperation and want their requirements to be documented. (That’s what we always advise buyers to do with their Asian suppliers.)

The most common payment methods are:

  • Bank transfer (we require full payment, without any intermediary fee)
  • Paypal (faster and cheaper for small amounts, but it gets expensive for larger amounts — payer is to bear full fees that come at 7.5%)

We invoice based on the time we spend, and on any expenses incurred (typically, traveling costs). Different employees’ time is billed at different rates, based on their expertise. The minimum amount of work billed is 1 man-hour for office activities, and 1 man-day for on-site operations.

Yes. Our engineers can go to a factory and study the issue (there is usually no alternative to going on site). We can investigate the root cause(s) of the issue, explain it to the manufacturer, and help set up an action plan. Depending on the exact source of the issue, we can often provide guidance along the way to ensure the problem is really fixed and won’t come back. See our production problem management service.

No. We are a professional services company. We only get paid when our assistance is needed. Once we are no longer needed, there is no need to pay us.

We do not ever hide information from clients, since they pay us for doing the work of gathering that information.

We are a professional services company and we get paid based on the amount of work we provide. This eliminates the temptation of taking shortcuts (‘let’s see if that supplier that we already know can do a good job’) and all the usual suspicions of typical sourcing agents (who often get a hidden commission from the supplier side too).

Yes, absolutely. This can be done in various ways. The easiest and fastest is to simply check their registration status with the government. We can do a more in-depth background check. We can also put you in contact with a lawyer who can drill down on the legal side, or a consultancy who can collect a lot of information about their operations. See our due diligence service.

First, we need to know what your needs are, including quantity, quality standard, special requirements, etc. Then, we start our proven process for searching and screening suitable suppliers. From experience, in most cases taking a shortcut is a mistake.

Please keep two things in mind. We don’t get paid a percentage of the order value like a typical agent does. We charge you for our time. And we can’t share with you the information we gathered for other clients (strict confidentiality policy).

This is obviously a key concern, since our clients often make important decisions based on our reports. We mitigate this risk by avoiding certain psychological profiles in the hiring process, by having a strong code of conduct, through internal management practices, by communicating what is unacceptable to suppliers early on, by rotating inspection staff, through random audits, and by logging many data during inspections. Clients are welcome to ask for more details.

Non-food consumer goods (from textiles to electronics) and mechanical products (for industrial or automotive use).

Yes, we can! As you probably know, to transfer tooling and molds between your old supplier in China to a new one isn’t as easy as just picking it up and delivering it to the new location.

A source of anxiety

If your relationship with your old supplier is coming to an end for whatever reason it can be an anxious time as tooling/molds are both costly and critical to your IP.

  • You need to be careful that your old supplier doesn’t retain your tooling and start making your products with them off the books.
  • You’ll also want to avoid creating brand new tooling and molds which could be very expensive.
  • It’s tough to handle the transfer and assess the state of your tooling/molds from a different continent (assuming that you’re not in China).

This is where an orderly and methodical transfer will help you.

Sofeast’s 13 step tooling transfer process

Sofeast has performed these tooling and mold transfers for clients many times as we have engineers on the ground in China who work on your behalf to assure that it runs smoothly.
We split our tried-and-tested process into 2 phases:

This process is split into two phases:

  1. Checking and pickup of molds/tooling from the current supplier & shipping to new supplier
  2. Delivery & testing the molds/tooling in the new supplier’s factory and completing the transfer

You can read in detail about the entire 13 step tooling transfer process here.


Get help with your mold and tooling transfer

Are you in a similar situation and unsure about how to proceed?

Sofeast has dealt with this before for many clients.

Just click here to speak with us. We’ll subsequently arrange a consultation to listen to your situation and suggest how we can help you.

P.S.

You will also enjoy our post which gives you a more top-level view of why and how molds need to be moved: How to move Plastic Injection Molds between China Factories [10 Tips]

Comment on this FAQ

Your email address will not be published. Required fields are marked *

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Quality assurance solutions

Product Inspections

Please contact us. Typically, Kate, Renaud, or Fabien will respond to you within 10 hours. We welcome your inquiries and always try to respond quickly, however, please bear in mind that we are usually in the China/Hong Kong time zone and may be many hours ahead of your time which could result in a reply on your following day.

We are happy to start working with you without a contract if you want to keep the process ‘light’ on your side (our terms & conditions apply, in any case).

We can provide a service provision contract for those clients who see the potential for long-term cooperation and want their requirements to be documented. (That’s what we always advise buyers to do with their Asian suppliers.)

The most common payment methods are:

  • Bank transfer (we require full payment, without any intermediary fee)
  • Paypal (faster and cheaper for small amounts, but it gets expensive for larger amounts — payer is to bear full fees that come at 7.5%)

We invoice based on the time we spend, and on any expenses incurred (typically, traveling costs). Different employees’ time is billed at different rates, based on their expertise. The minimum amount of work billed is 1 man-hour for office activities, and 1 man-day for on-site operations.

Yes. Our engineers can go to a factory and study the issue (there is usually no alternative to going on site). We can investigate the root cause(s) of the issue, explain it to the manufacturer, and help set up an action plan. Depending on the exact source of the issue, we can often provide guidance along the way to ensure the problem is really fixed and won’t come back. See our production problem management service.

No. We are a professional services company. We only get paid when our assistance is needed. Once we are no longer needed, there is no need to pay us.

We do not ever hide information from clients, since they pay us for doing the work of gathering that information.

We are a professional services company and we get paid based on the amount of work we provide. This eliminates the temptation of taking shortcuts (‘let’s see if that supplier that we already know can do a good job’) and all the usual suspicions of typical sourcing agents (who often get a hidden commission from the supplier side too).

Yes, absolutely. This can be done in various ways. The easiest and fastest is to simply check their registration status with the government. We can do a more in-depth background check. We can also put you in contact with a lawyer who can drill down on the legal side, or a consultancy who can collect a lot of information about their operations. See our due diligence service.

First, we need to know what your needs are, including quantity, quality standard, special requirements, etc. Then, we start our proven process for searching and screening suitable suppliers. From experience, in most cases taking a shortcut is a mistake.

Please keep two things in mind. We don’t get paid a percentage of the order value like a typical agent does. We charge you for our time. And we can’t share with you the information we gathered for other clients (strict confidentiality policy).

This is obviously a key concern, since our clients often make important decisions based on our reports. We mitigate this risk by avoiding certain psychological profiles in the hiring process, by having a strong code of conduct, through internal management practices, by communicating what is unacceptable to suppliers early on, by rotating inspection staff, through random audits, and by logging many data during inspections. Clients are welcome to ask for more details.

Non-food consumer goods (from textiles to electronics) and mechanical products (for industrial or automotive use).

Yes, we can! As you probably know, to transfer tooling and molds between your old supplier in China to a new one isn’t as easy as just picking it up and delivering it to the new location.

A source of anxiety

If your relationship with your old supplier is coming to an end for whatever reason it can be an anxious time as tooling/molds are both costly and critical to your IP.

  • You need to be careful that your old supplier doesn’t retain your tooling and start making your products with them off the books.
  • You’ll also want to avoid creating brand new tooling and molds which could be very expensive.
  • It’s tough to handle the transfer and assess the state of your tooling/molds from a different continent (assuming that you’re not in China).

This is where an orderly and methodical transfer will help you.

Sofeast’s 13 step tooling transfer process

Sofeast has performed these tooling and mold transfers for clients many times as we have engineers on the ground in China who work on your behalf to assure that it runs smoothly.
We split our tried-and-tested process into 2 phases:

This process is split into two phases:

  1. Checking and pickup of molds/tooling from the current supplier & shipping to new supplier
  2. Delivery & testing the molds/tooling in the new supplier’s factory and completing the transfer

You can read in detail about the entire 13 step tooling transfer process here.


Get help with your mold and tooling transfer

Are you in a similar situation and unsure about how to proceed?

Sofeast has dealt with this before for many clients.

Just click here to speak with us. We’ll subsequently arrange a consultation to listen to your situation and suggest how we can help you.

P.S.

You will also enjoy our post which gives you a more top-level view of why and how molds need to be moved: How to move Plastic Injection Molds between China Factories [10 Tips]

Comment on this FAQ

Your email address will not be published. Required fields are marked *

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Factory Audits

Please contact us. Typically, Kate, Renaud, or Fabien will respond to you within 10 hours. We welcome your inquiries and always try to respond quickly, however, please bear in mind that we are usually in the China/Hong Kong time zone and may be many hours ahead of your time which could result in a reply on your following day.

We are happy to start working with you without a contract if you want to keep the process ‘light’ on your side (our terms & conditions apply, in any case).

We can provide a service provision contract for those clients who see the potential for long-term cooperation and want their requirements to be documented. (That’s what we always advise buyers to do with their Asian suppliers.)

The most common payment methods are:

  • Bank transfer (we require full payment, without any intermediary fee)
  • Paypal (faster and cheaper for small amounts, but it gets expensive for larger amounts — payer is to bear full fees that come at 7.5%)

We invoice based on the time we spend, and on any expenses incurred (typically, traveling costs). Different employees’ time is billed at different rates, based on their expertise. The minimum amount of work billed is 1 man-hour for office activities, and 1 man-day for on-site operations.

Yes. Our engineers can go to a factory and study the issue (there is usually no alternative to going on site). We can investigate the root cause(s) of the issue, explain it to the manufacturer, and help set up an action plan. Depending on the exact source of the issue, we can often provide guidance along the way to ensure the problem is really fixed and won’t come back. See our production problem management service.

No. We are a professional services company. We only get paid when our assistance is needed. Once we are no longer needed, there is no need to pay us.

We do not ever hide information from clients, since they pay us for doing the work of gathering that information.

We are a professional services company and we get paid based on the amount of work we provide. This eliminates the temptation of taking shortcuts (‘let’s see if that supplier that we already know can do a good job’) and all the usual suspicions of typical sourcing agents (who often get a hidden commission from the supplier side too).

Yes, absolutely. This can be done in various ways. The easiest and fastest is to simply check their registration status with the government. We can do a more in-depth background check. We can also put you in contact with a lawyer who can drill down on the legal side, or a consultancy who can collect a lot of information about their operations. See our due diligence service.

First, we need to know what your needs are, including quantity, quality standard, special requirements, etc. Then, we start our proven process for searching and screening suitable suppliers. From experience, in most cases taking a shortcut is a mistake.

Please keep two things in mind. We don’t get paid a percentage of the order value like a typical agent does. We charge you for our time. And we can’t share with you the information we gathered for other clients (strict confidentiality policy).

This is obviously a key concern, since our clients often make important decisions based on our reports. We mitigate this risk by avoiding certain psychological profiles in the hiring process, by having a strong code of conduct, through internal management practices, by communicating what is unacceptable to suppliers early on, by rotating inspection staff, through random audits, and by logging many data during inspections. Clients are welcome to ask for more details.

Non-food consumer goods (from textiles to electronics) and mechanical products (for industrial or automotive use).

Yes, we can! As you probably know, to transfer tooling and molds between your old supplier in China to a new one isn’t as easy as just picking it up and delivering it to the new location.

A source of anxiety

If your relationship with your old supplier is coming to an end for whatever reason it can be an anxious time as tooling/molds are both costly and critical to your IP.

  • You need to be careful that your old supplier doesn’t retain your tooling and start making your products with them off the books.
  • You’ll also want to avoid creating brand new tooling and molds which could be very expensive.
  • It’s tough to handle the transfer and assess the state of your tooling/molds from a different continent (assuming that you’re not in China).

This is where an orderly and methodical transfer will help you.

Sofeast’s 13 step tooling transfer process

Sofeast has performed these tooling and mold transfers for clients many times as we have engineers on the ground in China who work on your behalf to assure that it runs smoothly.
We split our tried-and-tested process into 2 phases:

This process is split into two phases:

  1. Checking and pickup of molds/tooling from the current supplier & shipping to new supplier
  2. Delivery & testing the molds/tooling in the new supplier’s factory and completing the transfer

You can read in detail about the entire 13 step tooling transfer process here.


Get help with your mold and tooling transfer

Are you in a similar situation and unsure about how to proceed?

Sofeast has dealt with this before for many clients.

Just click here to speak with us. We’ll subsequently arrange a consultation to listen to your situation and suggest how we can help you.

P.S.

You will also enjoy our post which gives you a more top-level view of why and how molds need to be moved: How to move Plastic Injection Molds between China Factories [10 Tips]

Comment on this FAQ

Your email address will not be published. Required fields are marked *

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Quality Consulting

Please contact us. Typically, Kate, Renaud, or Fabien will respond to you within 10 hours. We welcome your inquiries and always try to respond quickly, however, please bear in mind that we are usually in the China/Hong Kong time zone and may be many hours ahead of your time which could result in a reply on your following day.

We are happy to start working with you without a contract if you want to keep the process ‘light’ on your side (our terms & conditions apply, in any case).

We can provide a service provision contract for those clients who see the potential for long-term cooperation and want their requirements to be documented. (That’s what we always advise buyers to do with their Asian suppliers.)

The most common payment methods are:

  • Bank transfer (we require full payment, without any intermediary fee)
  • Paypal (faster and cheaper for small amounts, but it gets expensive for larger amounts — payer is to bear full fees that come at 7.5%)

We invoice based on the time we spend, and on any expenses incurred (typically, traveling costs). Different employees’ time is billed at different rates, based on their expertise. The minimum amount of work billed is 1 man-hour for office activities, and 1 man-day for on-site operations.

Yes. Our engineers can go to a factory and study the issue (there is usually no alternative to going on site). We can investigate the root cause(s) of the issue, explain it to the manufacturer, and help set up an action plan. Depending on the exact source of the issue, we can often provide guidance along the way to ensure the problem is really fixed and won’t come back. See our production problem management service.

No. We are a professional services company. We only get paid when our assistance is needed. Once we are no longer needed, there is no need to pay us.

We do not ever hide information from clients, since they pay us for doing the work of gathering that information.

We are a professional services company and we get paid based on the amount of work we provide. This eliminates the temptation of taking shortcuts (‘let’s see if that supplier that we already know can do a good job’) and all the usual suspicions of typical sourcing agents (who often get a hidden commission from the supplier side too).

Yes, absolutely. This can be done in various ways. The easiest and fastest is to simply check their registration status with the government. We can do a more in-depth background check. We can also put you in contact with a lawyer who can drill down on the legal side, or a consultancy who can collect a lot of information about their operations. See our due diligence service.

First, we need to know what your needs are, including quantity, quality standard, special requirements, etc. Then, we start our proven process for searching and screening suitable suppliers. From experience, in most cases taking a shortcut is a mistake.

Please keep two things in mind. We don’t get paid a percentage of the order value like a typical agent does. We charge you for our time. And we can’t share with you the information we gathered for other clients (strict confidentiality policy).

This is obviously a key concern, since our clients often make important decisions based on our reports. We mitigate this risk by avoiding certain psychological profiles in the hiring process, by having a strong code of conduct, through internal management practices, by communicating what is unacceptable to suppliers early on, by rotating inspection staff, through random audits, and by logging many data during inspections. Clients are welcome to ask for more details.

Non-food consumer goods (from textiles to electronics) and mechanical products (for industrial or automotive use).

Yes, we can! As you probably know, to transfer tooling and molds between your old supplier in China to a new one isn’t as easy as just picking it up and delivering it to the new location.

A source of anxiety

If your relationship with your old supplier is coming to an end for whatever reason it can be an anxious time as tooling/molds are both costly and critical to your IP.

  • You need to be careful that your old supplier doesn’t retain your tooling and start making your products with them off the books.
  • You’ll also want to avoid creating brand new tooling and molds which could be very expensive.
  • It’s tough to handle the transfer and assess the state of your tooling/molds from a different continent (assuming that you’re not in China).

This is where an orderly and methodical transfer will help you.

Sofeast’s 13 step tooling transfer process

Sofeast has performed these tooling and mold transfers for clients many times as we have engineers on the ground in China who work on your behalf to assure that it runs smoothly.
We split our tried-and-tested process into 2 phases:

This process is split into two phases:

  1. Checking and pickup of molds/tooling from the current supplier & shipping to new supplier
  2. Delivery & testing the molds/tooling in the new supplier’s factory and completing the transfer

You can read in detail about the entire 13 step tooling transfer process here.


Get help with your mold and tooling transfer

Are you in a similar situation and unsure about how to proceed?

Sofeast has dealt with this before for many clients.

Just click here to speak with us. We’ll subsequently arrange a consultation to listen to your situation and suggest how we can help you.

P.S.

You will also enjoy our post which gives you a more top-level view of why and how molds need to be moved: How to move Plastic Injection Molds between China Factories [10 Tips]

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Load More

Supply chain management solutions

Please contact us. Typically, Kate, Renaud, or Fabien will respond to you within 10 hours. We welcome your inquiries and always try to respond quickly, however, please bear in mind that we are usually in the China/Hong Kong time zone and may be many hours ahead of your time which could result in a reply on your following day.

We are happy to start working with you without a contract if you want to keep the process ‘light’ on your side (our terms & conditions apply, in any case).

We can provide a service provision contract for those clients who see the potential for long-term cooperation and want their requirements to be documented. (That’s what we always advise buyers to do with their Asian suppliers.)

The most common payment methods are:

  • Bank transfer (we require full payment, without any intermediary fee)
  • Paypal (faster and cheaper for small amounts, but it gets expensive for larger amounts — payer is to bear full fees that come at 7.5%)

We invoice based on the time we spend, and on any expenses incurred (typically, traveling costs). Different employees’ time is billed at different rates, based on their expertise. The minimum amount of work billed is 1 man-hour for office activities, and 1 man-day for on-site operations.

Yes. Our engineers can go to a factory and study the issue (there is usually no alternative to going on site). We can investigate the root cause(s) of the issue, explain it to the manufacturer, and help set up an action plan. Depending on the exact source of the issue, we can often provide guidance along the way to ensure the problem is really fixed and won’t come back. See our production problem management service.

No. We are a professional services company. We only get paid when our assistance is needed. Once we are no longer needed, there is no need to pay us.

We do not ever hide information from clients, since they pay us for doing the work of gathering that information.

We are a professional services company and we get paid based on the amount of work we provide. This eliminates the temptation of taking shortcuts (‘let’s see if that supplier that we already know can do a good job’) and all the usual suspicions of typical sourcing agents (who often get a hidden commission from the supplier side too).

Yes, absolutely. This can be done in various ways. The easiest and fastest is to simply check their registration status with the government. We can do a more in-depth background check. We can also put you in contact with a lawyer who can drill down on the legal side, or a consultancy who can collect a lot of information about their operations. See our due diligence service.

First, we need to know what your needs are, including quantity, quality standard, special requirements, etc. Then, we start our proven process for searching and screening suitable suppliers. From experience, in most cases taking a shortcut is a mistake.

Please keep two things in mind. We don’t get paid a percentage of the order value like a typical agent does. We charge you for our time. And we can’t share with you the information we gathered for other clients (strict confidentiality policy).

This is obviously a key concern, since our clients often make important decisions based on our reports. We mitigate this risk by avoiding certain psychological profiles in the hiring process, by having a strong code of conduct, through internal management practices, by communicating what is unacceptable to suppliers early on, by rotating inspection staff, through random audits, and by logging many data during inspections. Clients are welcome to ask for more details.

Non-food consumer goods (from textiles to electronics) and mechanical products (for industrial or automotive use).

Yes, we can! As you probably know, to transfer tooling and molds between your old supplier in China to a new one isn’t as easy as just picking it up and delivering it to the new location.

A source of anxiety

If your relationship with your old supplier is coming to an end for whatever reason it can be an anxious time as tooling/molds are both costly and critical to your IP.

  • You need to be careful that your old supplier doesn’t retain your tooling and start making your products with them off the books.
  • You’ll also want to avoid creating brand new tooling and molds which could be very expensive.
  • It’s tough to handle the transfer and assess the state of your tooling/molds from a different continent (assuming that you’re not in China).

This is where an orderly and methodical transfer will help you.

Sofeast’s 13 step tooling transfer process

Sofeast has performed these tooling and mold transfers for clients many times as we have engineers on the ground in China who work on your behalf to assure that it runs smoothly.
We split our tried-and-tested process into 2 phases:

This process is split into two phases:

  1. Checking and pickup of molds/tooling from the current supplier & shipping to new supplier
  2. Delivery & testing the molds/tooling in the new supplier’s factory and completing the transfer

You can read in detail about the entire 13 step tooling transfer process here.


Get help with your mold and tooling transfer

Are you in a similar situation and unsure about how to proceed?

Sofeast has dealt with this before for many clients.

Just click here to speak with us. We’ll subsequently arrange a consultation to listen to your situation and suggest how we can help you.

P.S.

You will also enjoy our post which gives you a more top-level view of why and how molds need to be moved: How to move Plastic Injection Molds between China Factories [10 Tips]

Comment on this FAQ

Your email address will not be published. Required fields are marked *

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Compliance and Certification

Please contact us. Typically, Kate, Renaud, or Fabien will respond to you within 10 hours. We welcome your inquiries and always try to respond quickly, however, please bear in mind that we are usually in the China/Hong Kong time zone and may be many hours ahead of your time which could result in a reply on your following day.

We are happy to start working with you without a contract if you want to keep the process ‘light’ on your side (our terms & conditions apply, in any case).

We can provide a service provision contract for those clients who see the potential for long-term cooperation and want their requirements to be documented. (That’s what we always advise buyers to do with their Asian suppliers.)

The most common payment methods are:

  • Bank transfer (we require full payment, without any intermediary fee)
  • Paypal (faster and cheaper for small amounts, but it gets expensive for larger amounts — payer is to bear full fees that come at 7.5%)

We invoice based on the time we spend, and on any expenses incurred (typically, traveling costs). Different employees’ time is billed at different rates, based on their expertise. The minimum amount of work billed is 1 man-hour for office activities, and 1 man-day for on-site operations.

Yes. Our engineers can go to a factory and study the issue (there is usually no alternative to going on site). We can investigate the root cause(s) of the issue, explain it to the manufacturer, and help set up an action plan. Depending on the exact source of the issue, we can often provide guidance along the way to ensure the problem is really fixed and won’t come back. See our production problem management service.

No. We are a professional services company. We only get paid when our assistance is needed. Once we are no longer needed, there is no need to pay us.

We do not ever hide information from clients, since they pay us for doing the work of gathering that information.

We are a professional services company and we get paid based on the amount of work we provide. This eliminates the temptation of taking shortcuts (‘let’s see if that supplier that we already know can do a good job’) and all the usual suspicions of typical sourcing agents (who often get a hidden commission from the supplier side too).

Yes, absolutely. This can be done in various ways. The easiest and fastest is to simply check their registration status with the government. We can do a more in-depth background check. We can also put you in contact with a lawyer who can drill down on the legal side, or a consultancy who can collect a lot of information about their operations. See our due diligence service.

First, we need to know what your needs are, including quantity, quality standard, special requirements, etc. Then, we start our proven process for searching and screening suitable suppliers. From experience, in most cases taking a shortcut is a mistake.

Please keep two things in mind. We don’t get paid a percentage of the order value like a typical agent does. We charge you for our time. And we can’t share with you the information we gathered for other clients (strict confidentiality policy).

This is obviously a key concern, since our clients often make important decisions based on our reports. We mitigate this risk by avoiding certain psychological profiles in the hiring process, by having a strong code of conduct, through internal management practices, by communicating what is unacceptable to suppliers early on, by rotating inspection staff, through random audits, and by logging many data during inspections. Clients are welcome to ask for more details.

Non-food consumer goods (from textiles to electronics) and mechanical products (for industrial or automotive use).

Yes, we can! As you probably know, to transfer tooling and molds between your old supplier in China to a new one isn’t as easy as just picking it up and delivering it to the new location.

A source of anxiety

If your relationship with your old supplier is coming to an end for whatever reason it can be an anxious time as tooling/molds are both costly and critical to your IP.

  • You need to be careful that your old supplier doesn’t retain your tooling and start making your products with them off the books.
  • You’ll also want to avoid creating brand new tooling and molds which could be very expensive.
  • It’s tough to handle the transfer and assess the state of your tooling/molds from a different continent (assuming that you’re not in China).

This is where an orderly and methodical transfer will help you.

Sofeast’s 13 step tooling transfer process

Sofeast has performed these tooling and mold transfers for clients many times as we have engineers on the ground in China who work on your behalf to assure that it runs smoothly.
We split our tried-and-tested process into 2 phases:

This process is split into two phases:

  1. Checking and pickup of molds/tooling from the current supplier & shipping to new supplier
  2. Delivery & testing the molds/tooling in the new supplier’s factory and completing the transfer

You can read in detail about the entire 13 step tooling transfer process here.


Get help with your mold and tooling transfer

Are you in a similar situation and unsure about how to proceed?

Sofeast has dealt with this before for many clients.

Just click here to speak with us. We’ll subsequently arrange a consultation to listen to your situation and suggest how we can help you.

P.S.

You will also enjoy our post which gives you a more top-level view of why and how molds need to be moved: How to move Plastic Injection Molds between China Factories [10 Tips]

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Load More

Supplier Identification

Please contact us. Typically, Kate, Renaud, or Fabien will respond to you within 10 hours. We welcome your inquiries and always try to respond quickly, however, please bear in mind that we are usually in the China/Hong Kong time zone and may be many hours ahead of your time which could result in a reply on your following day.

We are happy to start working with you without a contract if you want to keep the process ‘light’ on your side (our terms & conditions apply, in any case).

We can provide a service provision contract for those clients who see the potential for long-term cooperation and want their requirements to be documented. (That’s what we always advise buyers to do with their Asian suppliers.)

The most common payment methods are:

  • Bank transfer (we require full payment, without any intermediary fee)
  • Paypal (faster and cheaper for small amounts, but it gets expensive for larger amounts — payer is to bear full fees that come at 7.5%)

We invoice based on the time we spend, and on any expenses incurred (typically, traveling costs). Different employees’ time is billed at different rates, based on their expertise. The minimum amount of work billed is 1 man-hour for office activities, and 1 man-day for on-site operations.

Yes. Our engineers can go to a factory and study the issue (there is usually no alternative to going on site). We can investigate the root cause(s) of the issue, explain it to the manufacturer, and help set up an action plan. Depending on the exact source of the issue, we can often provide guidance along the way to ensure the problem is really fixed and won’t come back. See our production problem management service.

No. We are a professional services company. We only get paid when our assistance is needed. Once we are no longer needed, there is no need to pay us.

We do not ever hide information from clients, since they pay us for doing the work of gathering that information.

We are a professional services company and we get paid based on the amount of work we provide. This eliminates the temptation of taking shortcuts (‘let’s see if that supplier that we already know can do a good job’) and all the usual suspicions of typical sourcing agents (who often get a hidden commission from the supplier side too).

Yes, absolutely. This can be done in various ways. The easiest and fastest is to simply check their registration status with the government. We can do a more in-depth background check. We can also put you in contact with a lawyer who can drill down on the legal side, or a consultancy who can collect a lot of information about their operations. See our due diligence service.

First, we need to know what your needs are, including quantity, quality standard, special requirements, etc. Then, we start our proven process for searching and screening suitable suppliers. From experience, in most cases taking a shortcut is a mistake.

Please keep two things in mind. We don’t get paid a percentage of the order value like a typical agent does. We charge you for our time. And we can’t share with you the information we gathered for other clients (strict confidentiality policy).

This is obviously a key concern, since our clients often make important decisions based on our reports. We mitigate this risk by avoiding certain psychological profiles in the hiring process, by having a strong code of conduct, through internal management practices, by communicating what is unacceptable to suppliers early on, by rotating inspection staff, through random audits, and by logging many data during inspections. Clients are welcome to ask for more details.

Non-food consumer goods (from textiles to electronics) and mechanical products (for industrial or automotive use).

Yes, we can! As you probably know, to transfer tooling and molds between your old supplier in China to a new one isn’t as easy as just picking it up and delivering it to the new location.

A source of anxiety

If your relationship with your old supplier is coming to an end for whatever reason it can be an anxious time as tooling/molds are both costly and critical to your IP.

  • You need to be careful that your old supplier doesn’t retain your tooling and start making your products with them off the books.
  • You’ll also want to avoid creating brand new tooling and molds which could be very expensive.
  • It’s tough to handle the transfer and assess the state of your tooling/molds from a different continent (assuming that you’re not in China).

This is where an orderly and methodical transfer will help you.

Sofeast’s 13 step tooling transfer process

Sofeast has performed these tooling and mold transfers for clients many times as we have engineers on the ground in China who work on your behalf to assure that it runs smoothly.
We split our tried-and-tested process into 2 phases:

This process is split into two phases:

  1. Checking and pickup of molds/tooling from the current supplier & shipping to new supplier
  2. Delivery & testing the molds/tooling in the new supplier’s factory and completing the transfer

You can read in detail about the entire 13 step tooling transfer process here.


Get help with your mold and tooling transfer

Are you in a similar situation and unsure about how to proceed?

Sofeast has dealt with this before for many clients.

Just click here to speak with us. We’ll subsequently arrange a consultation to listen to your situation and suggest how we can help you.

P.S.

You will also enjoy our post which gives you a more top-level view of why and how molds need to be moved: How to move Plastic Injection Molds between China Factories [10 Tips]

Comment on this FAQ

Your email address will not be published. Required fields are marked *

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Speak with us now. Hit the button below to request a consultation.

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