Thousands of buyers who don't do quality control have experienced these problems:
- The shipment cannot be sold at all (too many visual defects, wrong size, dangerous materials...).
- Products have to be sorted out and re-worked in the importing country, at great cost to the importer.
- The company's image suffers because of poor quality delivered to customers.
Here are the benefits of regular quality control inspections and lab testing:
- It pushes the factories to improve the quality level of their workmanship because of the pressure of inspections and non-acceptance.
- It forces your suppliers to meet your order terms and product requirements, or to compensate you for any discrepancy (exact materials, colors, aspect, packing, functions...).
- You don't discover quality problems after the goods are delivered.
- You have the time to adapt your planning and take decisions.
- The factory can rework the goods itself, and will be more careful in the future.
- Over the long term, regular inspections and customer feedback contribute to improving your suppliers' reliability.
Most of the time, inspection fees only represent 1-2% of the FOB value of the goods at stake:
See a description of our product inspection services.