Sofeast a quality assurance and project management agency based in China. It was created in 2006.
Its founder, Renaud Anjoran, is an expert on quality and sourcing issues. He maintains a popular blog on these topics.
What distinguishes us from the competition?
Most of our competitors push one-size-fits-all solutions. The money-makers for them are lab tests or QC inspections, depending on their structure. And these are the services their salespeople advise to every client, regardless of their real needs.
We recognize the different requirements of each importer. We are happy to personalize checklists and reporting formats for our regular clients, and we try to offer a wider set of services. For example, we offer more than the “check the box” factory audits that some of our competitors affectionate.
2. “Home grown” technicians
After several experiments, we found a couple of ideal profiles:
- Young ladies with good notions of English and an experience working in a factory,
- Office workers coming from a trading company, with a good command of English and a good understanding of what it takes to puchase safely in China.
If they have the right traits (an assertive character and a strong attention to details), we hire them and train them to our way or working.
3. Human size
Maintaining strong cohesion among technicians who are spread along the coast of China tends to be difficult. We take advantage of our relatively small size (10 technicians) to create a team spirit.
Followup is personalized, and a manager from the central office travels often to coach each technician.
Who we work with
1. Midsize importers
We do not serve very large buyers. We are proud to be a human-size company. We are looking to serve midsize importers who value our reactivity, our personalized advice, and our professionalism.
2. Importers willing to work closely with their suppliers
We do not work with purchasers who give one-shot orders to Asian suppliers.
We work with importers who want to invest in the manufacturers they work with (increasing their reliability and efficiency).
3. Importers who have a medium/high quality standard
We cannot help buyers of low-end products. Inspectors cannot switch from a high standard to a low standard, and vice versa. So we are committed to serving buyers who are at least as tough as mainstream retailers in Western Europe and North America.
A few testimonials from happy clients
We have used Sofeast’s services in different parts of China, and they maintained the same level of service. Booking an audit is simple and we receive their findings very fast. We feel much safer with their team on our side.
-American Duchess Co., USA
I warmly recommend Sofeast to any company buying in China. I can testify about their attention to detail and their personalized followup of clients. Their reporting is very precise, and it allows us to understand easily what happened in production.
-Truer Marketing, Australia
Sofeast’s team has accepted to adapt their service to my needs, and has given me advice along the way. Their help has proven invaluable to us!
-24 7 Hookah LLC, USA
We have been working with Sofeast for 4 years, and so far we are very happy about their level of service and their commitment to adapt to our needs. Their processes are simple and user-friendly, and their reports are easy to understand.
-Gazon d’Avenir, France
Get in touch
If you have questions or if you need quotations: contact us now.